Who We Are

Citizens Community Federal is a federally chartered savings bank based in Eau Claire, Wisconsin. With over 50,000 customers and assets totaling more than $550 million, Citizens is both strong and growing. Citizens Community Federal has 25 branch locations operating in Wisconsin, Minnesota and Michigan.

History

Established in 1938 as a state-chartered credit union, Citizens Community Federal is grounded in a history of dedicated individualized service to its members. 

In the mid-1990s, Citizens took steps to become a federally chartered credit union.  In 2001 as part of a strategy to pursue growth, Citizens members voted overwhelmingly to convert its charter to become a mutual savings bank.  Such a change fueled marked growth and led to a far stronger financial institution.

In 2004, Citizens' members voted to approve a corporate restructuring which converted Citizens from a federal mutual savings bank to a federal mutual holding company form of ownership.  As part of the restructuring, Citizens' members also approved a minority stock offering. 

In 2006, Citizens Community MHC completed its reorganization into stock form and today public stockholders own 100% of Citizens Community Bancorp, Inc.

Beginning in 2008 and continuing throughout 2009, Citizens expanded its branch network to include 19 in-store locations throughout Wisconsin and Minnesota.

Growth

We firmly believe growth is a critical component for assuring our customers that Citizens Community Federal will remain a strong and responsive financial institution for many years to come.

Clearly, Citizens Community Federal is a stronger financial institution thanks to our recent growth.   Our CD rates continue to be among the highest in our market areas and our loan volume including our popular Indirect Paper program continues to set records.

Going forward, Citizens will utilize the newly expanded markets to differentiate ourselves from our competitors through convenience and personalized customer service.